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termsandconditions

Terms and Conditions

Effective Date: 02-18-2025

These Terms and Conditions govern your use of the services provided by Alpha Travel & Tours LLC (“we, ” “us, ” or “our”). By accessing or using our services, you agree to be bound by these terms. If you do not agree with these terms, you should not use our services.

 

Services Provided

Alpha Travel & Tours LLC offers travel and tour services, including but not limited to travel bookings, tours, accommodations, and transportation. These services are subject to availability and may vary depending on the specific travel package or service offered.

 

Bookings and Reservations

When you make a booking or reservation with us, you agree to provide accurate and complete information. You must be at least 18 years of age to make a booking with us. Any changes to your booking must be made in accordance with our cancellation and change policy.

 

Payment

All bookings require payment as outlined during the reservation process. Payments can be made via the available payment methods on our website or through other payment channels we provide. You agree to pay for all services booked through our website, including any additional fees, taxes, or charges that may apply.

 

Cancellation and Refunds

Cancellations and refund requests are subject to the terms of the specific service or travel package purchased. Please review the cancellation policy provided during the booking process. We recommend purchasing travel insurance to cover potential cancellations or changes to your travel plans.

 

User Responsibilities

You are responsible for maintaining the confidentiality of your booking information and ensuring that all travel documents are accurate. You agree to comply with all applicable laws and regulations while using our services, including those related to travel, health, and safety. We are not responsible for any issues arising from your failure to comply with such laws or regulations.

 

Limitation of Liability

Alpha Travel & Tours LLC is not responsible for any loss, damage, injury, or inconvenience caused by circumstances beyond our control, including but not limited to natural disasters, strikes, or government actions. Our liability is limited to the cost of the services purchased, and we do not accept responsibility for any indirect, consequential, or punitive damages.

 

Travel Insurance

We recommend that you purchase travel insurance to protect yourself against potential risks, including trip cancellations, interruptions, and emergencies. We do not provide travel insurance but can assist in helping you find appropriate coverage. Privacy and Data Protection By using our services, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review the Privacy Policy for more details on how we handle your data.

 

Amendments to Terms

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on our website with an updated “Effective Date. ” By continuing to use our services after such changes are made, you agree to the revised terms.

 

Governing Law

These Terms and Conditions are governed by the laws of Maryland, without regard to its conflict of law principles. Any disputes or claims arising out of or related to these Terms and Conditions will be resolved in the appropriate courts of Maryland.

 

Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Alpha Travel & Tours LLC

9208 Colesville Road, Silver Spring, MD

alphaonetravel@gmail.com

(301)326-2886

 

Alpha Travel & Tours LLC respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:
 
1. Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates.  The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
2. Data Usage: We use your data solely for sending updates, and reminders related to our products or services.
3. Data Security: We protect your data with secure storage measures to prevent unauthorized access.
4. Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
5. MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
6. Messages are recurring, and message frequency varies.
7. Opt-In: You can opt in by texting us the word START or JOIN at +1 301-326-2886 any time. 
8. For Help: Contact Alpha Travel & Tours LLC at +1 301-326-2886 or info@alpha-travels.com, or text us HELP for help or STOP to stop receiving messages from us.
9. Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP to info@alpha-travels.com or +1 301-326-2886.  We will remove your number from our list within 24 hours.
10. Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Alpha Travel & Tours LLC will not sell, rent, or share the collected mobile numbers.