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privacy

Privacy Policy for Messaging Campaigns

Effective Date: 02-18-2025

At Alpha Travel & Tours LLC (“we, ” “us, ” or “our”), your privacy is a top priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information during our messaging campaigns. By engaging with our messaging campaigns, you agree to the terms outlined below.

Information We Collect

We collect the following types of personal information as part of our messaging campaigns:

● Contact Information : Name, email address, phone number.

● Messaging Interaction : Responses to messages, clicks on links, and other engagement data.

● Preferences : Travel preferences, locations of interest, and past booking history (if applicable).

 

How We Use Your Information

We use your personal information to:

● Send Promotional Messages : Provide you with special offers, discounts, and information about upcoming travel deals, tours, and services.

● Engagement Tracking : Measure and analyze the effectiveness of our messaging campaigns to improve content and customer experience.

● Customer Support : Respond to inquiries or support requests related to our messaging campaigns or services.

 

Third-Party Service Providers

We may share your information with trusted third-party service providers who assist in running our messaging campaigns, including email marketing platforms, SMS providers, and analytics services. These service providers are obligated to protect your information and use it only for the purposes specified by us.

 

Opting Out

You have the right to opt out of receiving messages from us at any time. To unsubscribe from email campaigns, you can click the “unsubscribe” link in the email. For SMS campaigns, you can reply with “STOP” or follow any other opt-out instructions provided in the message.

 

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined inthis policy or as required by law. If you unsubscribe from our messaging campaigns, we will cease sending you marketing communications, but we may retain limited information for compliance purposes or to prevent future communications. Security of Your Information We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

 

Your Rights

Depending on your location, you may have rights related to your personal data, including the right to access, correct, or delete your personal information. If you wish to exercise these rights or have any questions about your data, please contact us 

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date. ” We encourage you to review this policy periodically for any updates.

 

Contact Us

If you have any questions or concerns about how we handle your personal information, please

contact us at:

Alpha Travel & Tours LLC

9208 Colesville Road, Silver Spring, MD

alphaonetravel@gmail.com

(301)326-2886

 

Alpha Travel & Tours LLC respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:
 
1. Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates.  The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
2. Data Usage: We use your data solely for sending updates, and reminders related to our products or services.
3. Data Security: We protect your data with secure storage measures to prevent unauthorized access.
4. Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
5. MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
6. Messages are recurring, and message frequency varies.
7. Opt-In: You can opt in by texting us the word START or JOIN at +1 301-326-2886 any time. 
8. For Help: Contact Alpha Travel & Tours LLC at +1 301-326-2886 or info@alpha-travels.com, or text us HELP for help or STOP to stop receiving messages from us.
9. Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP to info@alpha-travels.com or +1 301-326-2886.  We will remove your number from our list within 24 hours.
10. Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Alpha Travel & Tours LLC will not sell, rent, or share the collected mobile numbers.